FAQs
Discover all the delightful details about our irresistibly delicious cookies. Feel free to ask us anything else you need to know
1. What makes Queen Cookies special?
At Queen Cookies, we freshly bake to order using premium ingredients. We do not use eggs or preservatives, ensuring our cookies are fresh, natural, and suitable for various dietary preferences
2. Do you offer bulk orders?
Yes, we do! We provide Special pricing for bulk orders, making it perfect for events, parties, and gifting needs. Contact us here for details on bulk pricing and options.
3. Can I place a custom or special request order?
Absolutely! Whether it’s for birthdays, holidays, corporate gifts, or any special occasion, we can customize our cookies to suit your needs. Let us know your preferences here, and we’ll craft the perfect batch.
4. Are Queen Cookies suitable for people with dietary restrictions?
Yes! Our cookies are made without eggs and preservatives, making them a great option for those with specific dietary needs. However, please inform us of any allergies or restrictions when placing your order.
5. How can I place an order?
6. Do you offer delivery?
Yes, we offer delivery services. Delivery times and charges may vary depending on your order and location. We’ll provide all the details when you place your order.
7. Can I schedule an order for a specific date?
Of course! Let us know your desired delivery or pick-up date when you place your order, and we’ll ensure your cookies are freshly baked and ready on time.
8. What are your payment options?
We accept various payment methods, including credit/debit cards, bank transfers, and digital payment platforms. Details will be provided during the order process.
9. What’s the best way to enjoy Queen Cookies?
For a warm and gooey experience, pop your cookie in the microwave for 10 to 15 seconds. Prefer them as they are? They’re just as delightful at room temperature. Either way, you’re in for a treat!
10. How can I get in touch with Queen Cookies?
You can reach us via email, phone, or through our social media channels. We’re happy to answer any additional questions and help you with your orders.
11. What is the weight of each cookie at Queen Cookies?
Every delectable cookie is hand-measured, ensuring a weight of around 60 grams.
12. What are the available packing sizes at Queen Cookies?
Our current offerings include:
- Pack of 5 Cookies, each individually wrapped
- Pack of 10 Cookies, each individually wrapped
13. How long will the cookie stay fresh?
Our preservative-free cookies can be stored in their original packaging for up to a week. Once opened, please transfer them to an airtight container and enjoy within 2 days. But let's be honest, their irresistible taste means they probably won't last that long
14. What do I do if I have an issue with the product I received?
Please email us right away here
15. How do I know that my order has been placed successfully?
Once your order is placed, a confirmation email will be sent to you without delay.
16. How much time it takes for an order to get delivered?
Considering our cookies are made to order, Orders placed before 1 pm are Shipped within 24 hours and reach to you within 3-5 working days. Orders to metros reach even faster. Reach out to us know the exact timeline for your location.
17. I tried ordering a product multiple times, but all I get is an error message. What do I do now?
Submit a screenshot of the error message here for prompt resolution. In addition, engage in online chat for immediate assistance.
18. Currently available delivery locations
Currently Providing Delivery Across India
19. Is it safe to share my card details with Queen Cookies?
Queen Cookies ensures no card details are stored. Security is guaranteed with 128-bit SSL certification.
20. I received a coupon code, but it is not being accepted. How can I redeem it?
To redeem the coupon, an account is required. Creating one at Checkout is a quick and simple process. If you encounter issues using the coupon after creating an account, contact us here or via Chat or through our support channels for immediate assistance.